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What's Happened? - Reputation

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Please see below selected pre-2016 intelligence about reputation. This is a synthesis of major recent developments at competitors, business schools, thinktanks, media, commentators, and other key influencers in our external environment. New content is in bold.

 

November 2015

 

 

 

October 2015

 

  • Woolworths emerged with the best reputation among South Africa’s largest companies in 2015. According to the 2015 RepTrak Pulse reputation survey, which ranks the largest listed companies by revenue and familiarity and which was conducted by Reputation House, a representative of the internationally based Reputation Institute, Woolworths’ scored 71.2 points out of a possible 100. Pick n Pay and Shoprite scored 70.8 and 69.0 respectively, coming in second and third, while MTN and Mr Price rounded out the top five companies.

 

 

 

 

September 2015

 

 

 

 

July 2015

 

 

 

  • Source's UK client perception study asked '‘indirect clients' (for which read: prospects) their opinions of the consulting firms they’ve seen working within their organisations. he opinions of indirect clients matter because these people are potential future buyers of consulting - a pool of prospective clients to which consulting firms have relatively easy access, since they’re already working within their organisation. Well over half (58%) of indirect clients of the Big Four described quality as ‘average’, while only around a third (36%) thought the firms offer high quality capability.

 

 

 

June 2015

 

 

 

 

 

April 2015

 

 

 

 

 

March 2015

 

 

  • KPMG was among the 100 Best Companies to Work For in the US in FORTUNE Magazine's annual list, advancing 17 spots to No. 63 and having the highest ranking of the Big 4. PwC is ranked #74, appearing on the list for the 11th consecutive year. EY is ranked #79 and Deloitte #97.

 

 

 

January 2015

 

 

  • Social Media Today argued that one of the most important aspects of business today is reputation. Since the world is becoming so socially connected, word of mouth and consumer reviews can dictate whether a business is successful or not. Reputation management is more about prevention than it is about reacting to one or two upset customers. It is also important to recognise that one needs to develop and manage your online reputation even if a company does not sell anything online.
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