This evolving report examines what trust-related trends might lie ahead.
WHY SHOULD YOU CARE?
Trust is a fundamental element of social capital – a key contributor to sustaining well-being outcomes.
work written in a conversational format addressed many trust-related issues critical to our future, both individually and collectively - i.e. what to do about change, why conflict is necessary, how to make quality decisions etc.
Trust can be increasingly be identified as an explicit value of many organisations; it is taking on a hard-edged business relevance.
Indeed if trust is absent from the workplace, fundamental problems can arise, so many people are trying hard to work in environments in which trust grows, where people feel good about what they do and where relationships are continuously energised.
A leading economist argued that trusting complete strangers is an integral part of a functioning economic society.
WHAT TRENDS ARE WE SEEING?
Across the world, there are very large differences in trust levels, though trends tend to be fairly stable.
Reported trust in public institutions has been going down recently.
However, a 2016 TED talk argued that, while we used to place our trust in institutions like governments and banks, today we increasingly rely on others, often strangers, on platforms like Airbnb and Uber and through technologies like the blockchain. This new era of trust could bring with it a more transparent, inclusive and accountable society - if we get it right.