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RSA

On Empathy

Customer

Can we escape the prison of our own feelings and desires and embrace the lives of others, discovering ourselves by learning about other people, and finding out how they live, think and look at the world?  Roman Krznaric thinks so.  In this RSA video, Krznaric discussed the "habits of highly empathetic people" and why they can positively effect business practices. He argues that empathy is at the heart of open communication, allowing for clarity and precision.