Knowledge

Make sure your knowledge has a customer - Kent Greene

Lost along with their people was all their knowledge - their contacts, their ways of doing business, their institutional memory - Fortune (21/01/02 - p35 on Sandler O'Neill rebuilding after September 11)

Listen - every conversation reveals more of their needs. Are you capturing this knowledge? Many sales people who call me definitely do not. - from Are You Being Served?, 1998

Knowledge workers of all kinds tend to identify themselves with their knowledge. They introduce themselves by saying "I am an anthropologist". They may be proud of the organisation they work for but they do not "belong to it". Most of them probably feel they have more in common with someone who practices the same specialism in another institution than with their own colleagues in a different knowledge area - The Economist

Knowledge without wisdom is a load of books on the back of an ass - Japanese proverb

Knowledge without mileage is bullshit - Henry Rollins, Times, 14/01/10

Knowledge shared is knowledge doubled - Karl-Erik Sveiby

Knowledge Managers as actors, must disappear from the corporate stage, gracefully or otherwise. Knowledge Management is a perspective, and not a discipline. It is a project, and not a career- Patrick Lambe

Knowledge Management is the ability to harness and build upon an organisation's intellectual capital - Peter Drucker

Knowledge management is moving from the automation of information to the augmentation of relationships - Roger James, Glaxo Wellcome