The major incidents of the last decade, from Enron, 9/11 and the Katrina response, to climate change and the latest financial market meltdown, are all ultimately knowledge management failures -- problems that arose because critical knowledge transfer never took place. The "cost of not knowing" is in the trillions, perhaps quadrillions of dollars - Dave Pollard, http://blogs.salon.com/0002007/2008/10/17.html#a2265
The 52:52:52 project, launching on this site and on social media in 2025, will help you address 52 issues with 52 responses over 52 weeks.